Skip to content Premium service desk, help desk, cloud, and application support solutions — globally trusted for exceptional reliability and cost-efficiency.
24/7/365 SLA-centric Managed IT Services
ServiceJi excels as a managed IT services provider, delivering 24/7 bespoke service desk outsourcing and end-to-end comprehensive support across technical, cloud, and application environments. Backed by a highly skilled global team, ServiceJi delivers cost-effective, scalable, and tailored IT solutions, ensuring seamless integration, robust performance and continuous operational excellence.
If you are considering the clear benefits of offshoring your help desk and service desk operations to a UK-managed delivery center in India then get in touch today.
As a globally trusted outsourced IT partner, ServiceJi is committed to enhancing your company’s technical support, ensuring your long-term success.
Leverage lower operational costs and, at the same time, significantly enhance your service quality, scalability, and coverage.
With teams based in India and the UK, providing a superior blend of global talent and management.
Seamless transition to our support teams, as an extension of your setup or complete switch. We'll hand-hold you all the way.
Shared or dedicated teams, L1 to L3 support. Multilingual offshore service desks, from OOH to 24/7/365, built to your needs.
Experts in CSAT-busting end-user service desk outsourcing across your systems for consistent support, clear governance, & scalable coverage.
Proactive, dedicated support for leading CMS platforms, IT systems, and enterprise applications.
Enhanced application support powered by multi-disciplinary DevOps engineers for faster deployments.
Reliable and experienced multi-cloud infrastructure support for smooth deployment, management, and optimization.
ServiceJi delivered successful service desk outsourcing to Mercedes-Benz Vans. We managed digital platform services, delivering IT managed services, CMS and cloud support.
Read the case study: Outsourced service desk case study.
Honor Education outsourced their help desk to India to support their growth, scaling support capacity while maintaining service quality and freeing internal teams to focus on strategy.
Read the case study: Help desk outsourcing case study.
ServiceJi supported HSBC Pensions with outsourced Sitecore CMS support services with CMS BAU support, operating as part of a managed services delivery model.
Read the case study: Sitecore CMS support services.
Dedicated, or shared, around-the-clock support 24/7, every day of the year. Always-on outsourced support.
Round-the-clock offshore support for businesses requiring reliable out-of-hours or weekend assistance.
Cost-efficient and scalable model designed for efficient sharing of support resources across clients.
Flexible and scalable pricing model tailored for organizations preferring user-based service desk costs.
Flexible pay-as-you-go pricing model tailored for organizations preferring incident-based costs.
Send us your brief. We’ll return a rapid (within the hour) bespoke quote. We’ll also send a proposal which will highlight the benefits of outsourcing your managed IT support services offshore to us.
Prepare to be delighted!
Trusted by enterprises worldwide for exceptional IT support services.
How ServiceJi Transforms A Reactive Outsourced Model Into A Proactive, Data-Driven IT Support Desk https://serviceji.co/it-service-desk-outsourcing/. There is a myth that outsourcing IT support is a magic bullet. The problem is that if the problems that exist now within the IT
The AI Customer Support Backlash: Why Companies Are Rowing Back AI in customer support is having its self-checkout moment. When self-checkouts first turned up in
Co-managed IT support is rarely about just replacing an internal IT team that is already capable. In our experience, it is about protecting that team
You submit a ticket, and then… silence. No updates, no timelines—just radio silence. It’s like tossing a message in a bottle into the ocean and hoping someone finds it…
India
808 & 809, Lodha Supremus 2, Road No. 22, Thane West, Maharashtra, India 400604.
UK
75 Shelton Street, Covent Garden, London, WC2H 9JQ
Phone
London | Mumbai: +44 207 660 4242
New York: +1 315 400 2172
