Premium service desk, help desk, cloud, and application support solutions — globally trusted for exceptional reliability and cost-efficiency.
Who Is ServiceJi?
ServiceJi excels as a managed IT services provider, delivering 24/7 bespoke service desk outsourcing and end-to-end comprehensive support across technical, cloud, and application environments. Backed by a highly skilled global team, ServiceJi delivers cost-effective, scalable, and tailored IT solutions, ensuring seamless integration, robust performance and continuous operational excellence.
If you are considering the clear benefits of offshoring your help desk and service desk operations to a UK-managed delivery center in India then get in touch today.
As a globally trusted outsourced IT partner, ServiceJi is committed to enhancing your company’s technical support, ensuring your long-term success.
Managed IT Support Services
Enterprise-grade support delivered by people who learn your business — not a ticket queue.
Leverage lower operational costs and, at the same time, significantly enhance your service quality, scalability, and coverage.
With teams based in India and the UK, providing a superior blend of global talent and management.
Seamless transition to our support teams, as an extension of your setup or complete switch. We'll hand-hold you all the way.
Shared or dedicated teams, L1 to L3 support. Multilingual offshore service desks, from OOH to 24/7/365, built to your needs.
Experts in CSAT-busting end-user service desk outsourcing across your systems for consistent support, clear governance, & scalable coverage.
Proactive, dedicated support for leading CMS platforms, IT systems, and enterprise applications.
Enhanced application support powered by multi-disciplinary DevOps engineers for faster deployments.
Reliable and experienced multi-cloud infrastructure support for smooth deployment, management, and optimization.
Bring everyday IT support, device management and backup into one agreed service, or choose the areas where your team needs help.
Day-to-day support, proactive maintenance and IT administration for your people and business systems.
Manage computers, phones, work apps and security settings, from enrolment to employee offboarding.
Managed protection for computers, servers, Microsoft 365, Google Workspace and other supported business data.
India
808 & 809, Lodha Supremus 2, Road No. 22, Thane West, Maharashtra, India 400604.
UK
75 Shelton Street, Covent Garden, London, WC2H 9JQ
Phone
London | Mumbai: +44 207 660 4242
New York: +1 315 400 2172
ServiceJi delivered successful service desk outsourcing to Mercedes-Benz Vans. We managed digital platform services, delivering IT managed services, CMS and cloud support.
Read the case study: Outsourced service desk case study.
Flexible IT Support Options
Pick the commercial model that fits your volumes, coverage and budget.
Dedicated, or shared, around-the-clock support 24/7, every day of the year. Always-on outsourced support.
Round-the-clock offshore support for businesses requiring reliable out-of-hours or weekend assistance.
Cost-efficient and scalable model designed for efficient sharing of support resources across clients.
Flexible and scalable pricing model tailored for organizations preferring user-based service desk costs.
Flexible pay-as-you-go pricing model tailored for organizations preferring incident-based costs.
Support that feels like an extension of your team
Trusted by IT leaders across finance, education, retail and manufacturing.
IT support that fits
ServiceJi brings responsive people and clear processes together to support employees, business applications and IT service operations. We agree responsibilities, coverage and escalation routes with you, so the support works alongside your team and fits your organisation.
Who we’ve supported
