Who Is ServiceJi?
ServiceJi excels as a managed IT services provider, delivering 24/7 bespoke service desk outsourcing and end-to-end comprehensive support across technical, cloud, and application environments. Backed by a highly skilled global team, ServiceJi delivers cost-effective, scalable, and tailored IT solutions, ensuring seamless integration, robust performance and continuous operational excellence.
If you are considering the clear benefits of offshoring your help desk and service desk operations to a UK-managed delivery center in India then get in touch today.
As a globally trusted outsourced IT partner, ServiceJi is committed to enhancing your company’s technical support, ensuring your long-term success.
Managed IT Support Services
Enterprise-grade support delivered by people who learn your business — not a ticket queue.
Leverage lower operational costs and, at the same time, significantly enhance your service quality, scalability, and coverage.
With teams based in India and the UK, providing a superior blend of global talent and management.
Seamless transition to our support teams, as an extension of your setup or complete switch. We'll hand-hold you all the way.
Shared or dedicated teams, L1 to L3 support. Multilingual offshore service desks, from OOH to 24/7/365, built to your needs.
Experts in CSAT-busting end-user service desk outsourcing across your systems for consistent support, clear governance, & scalable coverage.
Proactive, dedicated support for leading CMS platforms, IT systems, and enterprise applications.
Enhanced application support powered by multi-disciplinary DevOps engineers for faster deployments.
Reliable and experienced multi-cloud infrastructure support for smooth deployment, management, and optimization.
India
808 & 809, Lodha Supremus 2, Road No. 22, Thane West, Maharashtra, India 400604.
UK
75 Shelton Street, Covent Garden, London, WC2H 9JQ
Phone
London | Mumbai: +44 207 660 4242
New York: +1 315 400 2172
ServiceJi delivered successful service desk outsourcing to Mercedes-Benz Vans. We managed digital platform services, delivering IT managed services, CMS and cloud support.
Read the case study: Outsourced service desk case study.
Flexible IT Support Options
Pick the commercial model that fits your volumes, coverage and budget.
Dedicated, or shared, around-the-clock support 24/7, every day of the year. Always-on outsourced support.
Round-the-clock offshore support for businesses requiring reliable out-of-hours or weekend assistance.
Cost-efficient and scalable model designed for efficient sharing of support resources across clients.
Flexible and scalable pricing model tailored for organizations preferring user-based service desk costs.
Flexible pay-as-you-go pricing model tailored for organizations preferring incident-based costs.
Support that feels like an extension of your team
What Our Clients Say
Trusted by IT leaders across finance, education, retail and manufacturing.
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