ServiceJi is a worldwide expert in IT service management, assisting organizations in fast-tracking their adoption of Service Management best practices via our consultancy, IT support, and ITSM technology services. Our ITSM solutions aid our clients in their comprehensive service management endeavors, integrating people, processes, and technology. Anticipate excellence. Choose ServiceJi.
Organisations gain from outsourcing service desk to India in a number of ways, the most important being:
Foreign exchange differentials allow foreign businesses to acquire high-quality services for less. The salaries for those professionals in Indian-based offshored service desk organizations are equivalent in buying power to those in Western companies so the only losers are those organizations not availing themselves of this opportunity.
India first started providing technical and customer care support globally in 2000 (remember the Y2K drama that didn’t materialize?). India continues to be the most trusted territory for service desk support because of its history of highest quality support.
India offers a huge pool of knowledgeable and experienced tech and customer care support experts, trained in leading-edge support technologies and protocols.
India’s time zone sits perfectly between Europe and the USA. From San Francisco to Melbourne and all points in between, India supports round-the-clock.
Indian service desk providers have the ability to quickly scale services up or down because of the pool of resources available.
Since 2005, ServiceJi has been providing outstanding support services to clients around the world from our bases in India.
We take care of corporate confidentiality because we know how valuable your creations are.
ServiceJi is a global tech and customer care support services provider that has been in business since 2005.
Our offices in India are open around the clock, every day of the year supporting our clients globally, across all time zones from West Coast USA to East Coast Australia.
We take pride in delivering high quality support operations by combining skilled human support with automation to improve efficiency, service quality, and cost control for clients worldwide.
We firmly believe that we are exceptional. Our clients tell us this, regularly. They compliment us on our commitment, efficiency, and dedication. Through our work culture and recruitment best practices, we source the best resource available and keep the same employees for decades.
Trusted by enterprises worldwide for exceptional IT support services.
James Peterson
Chief Technology Officer
Sarah Mitchell
Vice President of IT
David Carter
Chief Information Officer
Richard Lewis
Head of IT Operations
Megan Ross
Senior Software Developer
India
808 & 809, Lodha Supremus 2, Road No. 22, Thane West, Maharashtra, India 400604.
UK
75 Shelton Street, Covent Garden, London, WC2H 9JQ
Phone
London | Mumbai: +44 207 660 4242
New York: +1 315 400 2172