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Offshore
Managed IT Services

Premium service desk, cloud, and application support solutions - globally trusted for exceptional reliability and cost-effectiveness Get in touch
24/7/365 SLA-centric
Managed IT Services
Bespoke support combinations of coverage, incident & service requests, tiers 1 to 3, multilingual, shared to dedicated teams Get in touch
About us

Who we are ?

ServiceJi excels in IT service management, providing 24/7 bespoke service desks and end-to-end comprehensive support across technical, cloud, and application environments. Backed by a highly skilled global team, ServiceJi delivers cost-effective, scalable, and tailored IT solutions, ensuring seamless integration, robust performance and continuous operational excellence. As a globally trusted and reliably IT partner, ServiceJi is committed to enhancing your business’s technical prowess, ensuring long-term success.

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Do what you do best, and outsource the rest.

– Peter Drucker

Support models

Shared Support

Shared

A Cost-efficient and scalable model designed for efficient sharing of support resources across multiple clients.
user-support

Per User

Flexible and scalable pricing model that is tailored for organizations preferring user-based service desk costs.
Per Incidant Support

Incident-Hour

Flexible pay-as-you-go pricing model tailored specifically for organizations preferring user-based service desk costs.
weekend hours

Out-of-hours

Customized, round-the-clock support for businesses requiring reliable out-of-hours or weekend assistance.
24-7-hours

24x7x365

Dedicated, around-the-clock support available 24×7, every day of the year – ensuring uninterrupted assistance.
Why use ServiceJi for

Managed IT support services

More for less

Offshore managed IT services to reduce your costs significantly with increased coverage and quality.

Global team

With teams based in India and the UK, providing a superior blend of global talent and management.

Surpass goals

Leverage lower operational costs to significantly enhance your service quality, scalability, and coverage.

Bespoke services

Shared or dedicated teams, L1 to L3 support – multilingual offshore service desks, built to your needs.

Cloud support

Reliable and experienced multi-cloud infrastructure support for smooth deployment, management, and optimization across platforms.

Application support

Proactive, dedicated support for leading CMS platforms, IT systems, and enterprise applications — built for performance and reliability.

DevOps

Enhanced application support powered by multi-disciplinary DevOps engineers — ensuring faster deployments, and greater stability.

Seamless transition

Seamless transition to our expert support teams — whether as an extension of your existing setup or a complete operational switch.

PROJECTS

Completed cases

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Case 1

Before ServiceJi, our IT operations struggled with inefficiencies and distractions from core business activities. Over the past few years, ServiceJi’s DevOps support has not only streamlined our processes, but it has also allowed our team to focus on business growth, with improved system reliability and operational fluidity.

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Case 2

ServiceJi provided the ideal solution for our transition to Office 365. We needed a migration partner with expertise in seamless transitions, ensuring minimal disruption, improved email performance, and enhanced reliability. Their support allowed us to maintain focus on our core technical projects while benefiting from a more efficient communication system.

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Case 3

In just a short time, ServiceJi’s integration of Sitecore CMS and enhancement of our IT infrastructure delivered measurable results. Our operational efficiency and system reliability saw significant improvements, and the strengthened security measures provided the confidence we needed to scale our operations smoothly.

You must have questions so get in touch now!

Send us your brief and we’ll give you a rapid bespoke quote for our low-cost offshore managed IT support services. Prepare to be delighted.

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Latest posts

Brands we have worked with

Who we've supported ?

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