Multi cloud platform support and development services to optimize your cloud infrastructure. Remote monitoring and management (RMM) to proactively identify and resolve cloud infra issues.
Affordable expert cloud infrastructure support
Our offshore cloud infrastructure support specialists assist organisations around the globe with everything from planning and design through to deployment, administration, and BAU support.
We recognise that every organisation is unique, which is why we provide a choice of support options to match your individual requirements. To learn more about our cloud infrastructure support services, reach out to us.
We engaged ServiceJi to offer cloud support to our client outside of business hours and have been pleased with the decision. ServiceJi has proven to be a significant resource for our in-house IT team.
Flexible, scalable, multi-channel help desk IT support
Multi-cloud support
We are expert in managing cloud infrastructure across many platforms, including AWS, Azure, and Google Cloud Platform.
Cloud development
We provide the development and deploying of cloud-based apps with extensive expertise in a wide range of cloud-native technologies, including Kubernetes, Docker, and Terraform.
RMM
We can assist you in implementing and managing a remote monitoring and management (RMM) system, providing you with visibility into your cloud infrastructure, swiftly identifying and resolving issues.
Why use ServiceJi for cloud infrastructure support?
Cost-savings
Offshore cloud infrastructure support is significantly less expensive than traditional in-house support and can be rapidly scaled up or down as needed.
Improved agility
Outsourcing cloud infrastructure support to ServiceJi allows our clients to be more nimble in their development and deployment and more responsive to change.
Security & dependability
Offshore cloud infra support focused on security in protecting your data and apps, along with improvements in dependability, availability and redundancy levels.
Cloud infrastructure support service FAQs
A cloud infrastructure is the virtualized infrastructure used to provide cloud computing services. This infrastructure consists of cloud-hosted virtual servers, storage, networking, and other resources.
A cloud infrastructure is the virtualized infrastructure used to provide cloud computing services. This infrastructure consists of cloud-hosted virtual servers, storage, networking, and other resources.
A cloud infrastructure is the virtualized infrastructure used to provide cloud computing services. This infrastructure consists of cloud-hosted virtual servers, storage, networking, and other resources.
A cloud infrastructure is the virtualized infrastructure used to provide cloud computing services. This infrastructure consists of cloud-hosted virtual servers, storage, networking, and other resources.
When choosing a cloud infrastructure support company, evaluate their experience, competence, service level agreements (SLAs), security measures, and price. You should also evaluate their responsiveness and availability for assistance and problem solutions.
A cloud infrastructure is the virtualized infrastructure used to provide cloud computing services. This infrastructure consists of cloud-hosted virtual servers, storage, networking, and other resources.
When troubleshooting challenges with your cloud infrastructure, you should begin by identifying the issue and the resources that are impacted. Then, using cloud infrastructure monitoring tools and logs, you can analyse the problem and find the underlying cause. If you are unable to remedy the problem on your own, you should seek help from your cloud infrastructure support provider.
You should adopt safeguards such as robust authentication and access restrictions, network segmentation, data encryption, frequent backups, and disaster recovery planning to guarantee the security of your cloud infrastructure. You should also monitor and audit your cloud environment on a regular basis for any security risks and vulnerabilities.
Cloud infrastructure support is essential in disaster recovery planning since it provides backup and recovery services while also maintaining the availability and dependability of cloud services during a catastrophe. This assistance includes disaster recovery plan testing and validation, as well as quick reaction and recovery in the case of an outage or catastrophe.
Put us to the test
Tell us what you need and we will provide you with a quick customised quotation for our low-cost offshore Cloud Infrastructure support services. Prepare yourself for good news.
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What are our clients saying?
"ServiceJi have delivered a fantastic service for us absolutely consistently. I would recommend trusting them to deliver your IT requirements."
Chris York
Managing Director, MOT Education“It has been a wonderful experience working with ServiceJi. The turnaround time was very quick and the database quality was excellent. We had a pretty niche requirement and ServiceJi met the challenge. I like how they replace any inaccurate leads, not that we had many of those. A very positive experience. Highly recommended for database building projects.”
Rob Sahi
Director, Future Forward Digital"We have been delighted with the service ServiceJi provided for 2 View Group. The process of outsourcing seemed daunting at first, but this was quickly resolved by the excellent customer service the team provided. Both the quality and speed of the work was superb for the project, and we won't hesitate in using ServiceJi in future."
Diederik Smet, View
Marketing Manager"ServiceJi have been providing IT support and help desk services for Maark since 2018.
The team at ServiceJi has, in those years, helped manage some of our most mission-critical applications. They’ve been great collaborators for our business, and worked directly with our clients on many occasions to help address issues directly as a part of our team. We’ve been lucky to have them."
Michael Colombo | MAARK: A WillowTree Company
Partner, Managing Director"ServiceJi offers a highly professional service with a dedicated and passionate team.
We would like to thank them for the 5 years of hard work and
support provided to our clients."
Ted Ryan | Barclays
Service Delivery Director"The contribution made by ServiceJi was beyond our expectations in terms of speed, quality, and cost saving. What we appreciated most was the flexibility and transparency displayed by the team. We would definitely like to work with them in the future and recommend them to any business looking to outsource."
Naazim Shaikh | Agoda
Head - Operations"We have just completed a 2 year project with ServiceJi providing a team in Mumbai. I have been impressed by the professionalism of ServiceJi in setting this up for us, taking away a substantial amount of the frustration associated with establishing the team. Even more reassuring was the ability ServiceJi showed to maintain and manage the team as our requirements changed and developed. The ServiceJi team are very flexible in the service provided, are always available, and happy to help when it is needed."
John Hannawin | I-Next limited
Managing Director"ServiceJi operate as our supplier of Managed Services. They have effectively reviewed IT infrastructure, made recommendations and ensured we operated efficiently.
The service desk is always friendly, communicative and able to assist regardless of the level of knowledge of users. Onboarding was surprisingly seamless and pain-free. ServiceJi is our ‘go-to’ IT support company in the areas that we have utilized them in."
Russell Rodriguez | GE Healthcare
Service Delivery Manager"We were delighted by the way ServiceJi handled support services for us and we consider them to be an extension and our partner in IT support. We have found their responsiveness to incidents at all stages and commitment to get the job done to be excellent."
