Application Support & Maintenance Services

Keep business applications running reliably with tailored support for incidents, user issues, maintenance and technical escalation. Our teams work alongside your internal IT and software providers to help reduce disruption.

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Application support and maintenance services to delight your end-users

ServiceJi provides application support and maintenance for business software, including internally developed, white-labelled and third-party applications. We troubleshoot incidents, handle user and access issues, coordinate fixes and updates, and provide ongoing support within an agreed scope. The service can cover cloud, desktop and mobile applications, with clear ownership, escalation and reporting.

How can ServiceJi support your software systems?

Cloud & SaaS

Expert support of your cloud-based software and software-as-a-service offerings, we also provide 24/7/365 cloud infrastructure support.

Desktop software

ServiceJi support clients’ bespoke desktop applications and systems for end-users whether for their clients or internal employees and stakeholders.

Mobile apps

ServiceJi assists clients globally to ensure their apps have maximum uptime with proactive RMM and round-the-clock incident & service request support.

Contact

Let's get some pricing to you

Tell us about your volumes and coverage needs — we’ll come back with a tailored model and indicative pricing.

India
808 & 809, Lodha Supremus 2, Road No. 22, Thane West, Maharashtra, India 400604.

UK
75 Shelton Street, Covent Garden, London, WC2H 9JQ

Phone
London | Mumbai: +44 207 660 4242
New York: +1 315 400 2172

Testimonials

What Our Clients Say

Trusted by IT leaders across finance, education, retail and manufacturing.

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The contribution made by ServiceJi has been nothing but exceptional. They took the pain out of recruiting, offering an approachable and cost-effective solution — and consistently delivered on the team they now supply.

James Peterson

Head of Service Delivery

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Their support model is service-led and they deliver consistently. Every one of our escalations is dealt with tight controls and clear communication — the smoothest outsourced service we've been provided.

Sarah Mitchell

IT Operations Lead

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ServiceJi have been providing IT support and help desk services for us since 2019. We have continued to expand the scope of what they do because they consistently exceed expectations.

David Carter

Chief Information Officer

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ServiceJi offers a highly professional service with a dedicated and passionate team. We would like to thank them for the 5 years of hard work and support provided to our clients.

Richard Lewis

Head of IT Operations

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The contribution made by ServiceJi was beyond our expectations in terms of speed, quality, and cost saving. What we appreciated most was the flexibility and transparency displayed by the team. We would definitely like to work with them in the future and recommend them to any business looking to outsource.

Megan Ross

Senior Software Developer

Support Models

Who we’ve supported