About us

ServiceJi is a worldwide expert in IT service management, assisting organizations in fast-tracking their adoption of Service Management best practices via our consultancy, IT support, and ITSM technology services. Our ITSM solutions aid our clients in their comprehensive service management endeavors, integrating people, processes, and technology. Anticipate excellence. Choose ServiceJi.

Why outsource service desk support to India?

Organisations gain from outsourcing service desk to India in a number of ways, the most important being:

Cost saving

Foreign exchange advantages help businesses access high-quality Indian service desk expertise affordably, while professionals retain purchasing power comparable to Western counterparts.

Quality first

India has delivered global technical and customer support since 2000, earning lasting trust through decades of consistently high-quality service desk expertise.

Wide-ranging skillsets

India provides a vast pool of skilled technology and customer support professionals trained in advanced service tools, technologies, and proven protocols.

24/7/365 support

India’s strategic time zone bridges Europe and the USA, enabling seamless, round-the-clock support from San Francisco to Melbourne and everywhere between.

Scalability

Indian service desk providers have the ability to quickly scale services up or down because of the pool of resources available.

Contact

Let's get some pricing to you

Tell us about your volumes and coverage needs — we’ll come back with a tailored model and indicative pricing.

India
808 & 809, Lodha Supremus 2, Road No. 22, Thane West, Maharashtra, India 400604.

UK
75 Shelton Street, Covent Garden, London, WC2H 9JQ

Phone
London | Mumbai: +44 207 660 4242
New York: +1 315 400 2172

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Choose ServiceJi – outsourcing support since 2005.

You're safe in our hands

Since 2005, ServiceJi has been providing outstanding support services to clients around the world from our bases in India.

Corporate privacy

We take care of corporate confidentiality because we know how valuable your creations are.

Experience

ServiceJi is a global tech and customer care support services provider that has been in business since 2005.

24/7/365

Our offices in India are open around the clock, every day of the year supporting our clients globally, across all time zones from West Coast USA to East Coast Australia.

Operational excellence

We take pride in delivering high quality support operations by combining skilled human support with automation to improve efficiency, service quality, and cost control for clients worldwide.

Smart IT Support, Stronger Business.

ServiceJi helps businesses streamline operations, reduce downtime, and deliver exceptional service through expert IT support and service management solutions.

Experienced Team

Skilled experts, proven results

Secure & Reliable

Security you can count on

Customer Focused

Client success is our priority

Testimonials

What Our Clients Say

Trusted by IT leaders across finance, education, retail and manufacturing.

”
The contribution made by ServiceJi has been nothing but exceptional. They took the pain out of recruiting, offering an approachable and cost-effective solution — and consistently delivered on the team they now supply.
James Peterson
Head of Service Delivery
”
Their support model is service-led and they deliver consistently. Every one of our escalations is dealt with tight controls and clear communication — the smoothest outsourced service we've been provided.
Sarah Mitchell
IT Operations Lead
”
ServiceJi have been providing IT support and help desk services for us since 2019. We have continued to expand the scope of what they do because they consistently exceed expectations.
David Carter
Chief Information Officer
”
ServiceJi offers a highly professional service with a dedicated and passionate team. We would like to thank them for the 5 years of hard work and support provided to our clients.
Richard Lewis
Head of IT Operations
”
The contribution made by ServiceJi was beyond our expectations in terms of speed, quality, and cost saving. What we appreciated most was the flexibility and transparency displayed by the team. We would definitely like to work with them in the future and recommend them to any business looking to outsource.
Megan Ross
Senior Software Developer

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