Considerations on service desk outsourcing vs. offshoring
- March 29, 2024
- Jaini Shah
- Technical support
- No Comments
Deciding to outsource or offshore your service desk is a big move, and getting it right matters a lot for anyone in the business world. It’s like picking a reliable teammate for a crucial project. Your service desk isn’t just another part …
How automation and AI are redefining IT outsourcing services
- March 15, 2024
- Jaini Shah
- Information technology
- No Comments
IT outsourcing is a significant player for businesses, allowing them to delegate tech-related tasks to those who know them best. IT outsourcing services are undergoing an important transformation, with Automation and…
Application support vs. technical support: key differences for business excellence
- February 29, 2024
- Jaini Shah
- Application support
- No Comments
Imagine a scenario where everything in the digital toolbox works like a charm, with no glitches and no hiccups. That’s the dream. Well, when reality decides to play hardball, application support steps up to the plate. These are the folks …
Everything you need to know about application support
- February 15, 2024
- Jaini Shah
- Application support
- No Comments
Revolutionizing customer experiences with managed IT services
- January 30, 2024
- Jaini Shah
- Technical support
- No Comments
Managed IT services are increasingly essential for enhancing customer experiences in various sectors. At ServiceJi, we specialize in providing these services to ensure seamless customer interactions and high satisfaction levels…