Application support vs. technical support: key differences for business excellence

Imagine a scenario where everything in the digital toolbox works like a charm, with no glitches and no hiccups. That’s the dream. Well, when reality decides to play hardball, application support steps up to the plate. These are the folks …

Everything you need to know about application support

Everything you need to know about application support What is application support? Application support stands as a vital service within the IT sector, focusing on the smooth, efficient, and secure operation of software applications. These services play a key role in maintaining business operations and supporting growth through troubleshooting, maintenance, and continuous improvement of applications...

How to brief your support partner

Providing a responsive, professional, and reliable support service to your customers is not just a necessity, it’s a competitive advantage. As businesses increasingly rely on technology, the demand for quality support services is on the rise…