Offshoring GDPR

ServiceJi is fully committed to complying with the requirements of the GDPR and other global privacy regulations. We have ensured our policies are in compliance. For details specific to how we comply with GDPR and other global privacy regulations related to our supply of data to our clients, review our legal basis for data processing.

Our customers operate in and from multiple territories and jurisdictions around the world. To ensure a consistent user experience, ServiceJi has adopted the GDPR requirements to our entire platform and support it worldwide.

As a Data Processor with regards to GPPR we process and will process data of EU residents (and UK residents post-brexit) for EU (and UK residents post-brexit) as well as for companies registered world-wide.

ServiceJi have made necessary provisions to adhere to data security and privacy at every step of data management, data accuracy, data retention and disposal, data transfer, data profiling, data sourcing and ensuring legitimate business interest. ServiceJi has cleared the GDPR audit requirements in accordance with DPIA,to confirm that the controls are suitably designed.

ServiceJi have implemented and revalidated processes and systems on the basis of the following key GDPR principles:

confidentiality;
legality;
reasonable purpose;
minimisation of data footprint;
accuracy;
limitation of retention.

An individual may contact us at any time and we shall work diligently to respect the choices and requests regarding the individual’s Personal Information. The purpose of the list stipulated below is to allow Users and Contacts to exercise their rights under applicable privacy and data protection regulations.

An individual may request to access his/her Personal Information and obtain a copy of any Personal Information which is being processed by ServiceJi. In the event that an individual requests to know what Personal Information is being processed by ServiceJi, we will provide him/her with the following information free of charge:

purposes of processing;
categories of Personal Information processed;
recipient(s) of Personal Information;
length of time during which the Personal Information will be stored;
privacy rights;
information on data transfers.

Such requests can be made by filling in relevant details here or by contacting us on the contact details displayed on this website.

An individual may request to change, update or complete any missing data we process about that individual, by filling in relevant details here or by contacting us on the contact details displayed on this website. Please note that we may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

An individual may at any time withdraw his/her consent to our processing of his/her Personal Information. In this case, if there is no overriding legitimate interest for continuing the processing of that Personal Information (e.g. to comply with our legal obligations, resolve disputes, enforce our agreements, etc.) and the Personal Information is no longer necessary in relation to the purpose for which it was originally collected, we will erase your data. Such withdrawal of consent will be made by filling in relevant details here or by contacting us on the contact details displayed on this website.

An individual may request us to restrict processing of his/her Personal Information if one of the following applies:

the accuracy of the Personal Information is contested by that individual;
the processing is unlawful;
if we no longer need the Personal Information.

Such request will be made by filling in relevant details here or by contacting us on the contact details displayed on this website.

An individual has the right to receive his/her Personal Information in a structured, commonly used and machine-readable format. Such request will be made by by filling in relevant details here or by contacting us on the contact details displayed on this website.

If an individual wishes to raise a complaint about how we have handled his/her Personal Information, we can be contacted directly at support@e-s-g.co.uk

If an individual is not satisfied with our response or believe we are collecting or processing his/her Personal Information not in accordance with the laws, a complaint can be made to the applicable data protection authority.